FAQs

Frequently Asked Questions

1. How long does shipping take?
We offer free shipping in the U.S. Estimated delivery time is 12–14 business days.

2. Do you offer free shipping?
Yes, we offer free shipping on all U.S. orders.

3. How can I track my order?
Once your order is shipped, you will receive tracking information by email.

4. What if I have a problem with my order?
If you have any issue with your order, please contact us at contacto@tinuma.com and we will help you as soon as possible.

5. What payment methods do you accept?
We accept major credit and debit cards, as well as other secure payment methods available at checkout.

6. Can I return my order?
Yes. Please review our Return Policy for full details. If you need help, contact us at contacto@tinuma.com.

7. How can I contact customer support?
You can email us anytime at contacto@tinuma.com.